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  • EMT and Paramedic Workers’ Compensation Claims

    EMT and Paramedic Workers’ Compensation Claims

    Every day, emergency medical technicians (EMTs) and paramedics rush toward danger when everyone else is running away. They’re the first on scene at car accidents, medical emergencies, and life-threatening situations. They lift patients, work in hazardous conditions, navigate through traffic at high speeds, and face violence from distressed individuals. It’s a career that demands physical strength, mental fortitude, and an unwavering commitment to helping others.

    But what happens when these dedicated professionals become injured while saving lives? When EMTs and paramedics suffer workplace injuries, they face unique challenges in securing the workers’ compensation benefits they deserve. Understanding your rights and the claims process is essential to protecting your health, your livelihood, and your future.

    The Unique Occupational Hazards Facing EMTs and Paramedics

    EMTs and paramedics face some of the highest injury rates of any profession in the United States. According to research published by the National Institute for Occupational Safety and Health, the overall injury rate among paramedicine clinicians is more than four times higher than the national average for all workers. On average, emergency medical service workers suffer approximately 7,728 injuries each year that are serious enough to cause at least one day away from work.​

    These aren’t minor scrapes and bruises. EMTs and paramedics routinely suffer career-ending injuries that permanently affect their ability to work. The U.S. Fire Administration reports that between 2008 and 2016, the average number of EMTs injured annually was 23,411, with sprains and strains making up 37% of all injuries sustained.​

    What makes these statistics particularly alarming is that they don’t capture the full picture. Many EMS workers work through pain, delay reporting injuries, or don’t seek medical attention until their condition becomes severe. The demanding nature of the job—with long shifts, understaffing, and the pressure to respond to emergencies—creates an environment where injuries often go unreported until they become impossible to ignore.

    The Most Common Injuries Among Emergency Medical Personnel

    Understanding the types of injuries that EMTs and paramedics face helps illustrate why these workers need strong workers’ compensation protection. Research consistently identifies several categories of injuries that occur with disturbing frequency in emergency medical services.

    Overexertion and Body Motion Injuries

    These injuries account for the largest percentage of EMT injuries. According to data published in the Journal of Prehospital Emergency Care, over-exertion and bodily reaction injuries average 4,234 cases annually. These injuries typically occur when lifting patients onto stretchers, carrying equipment, or moving injured individuals in awkward positions. Back injuries are particularly common, with EMTs experiencing back injury rates more than seven times higher than the national average for all workers.​

    Sprains, Strains, and Tears

    Sprains, straigns, and tears represent another major category, averaging 3,935 cases per year. These injuries affect the neck, shoulders, back, and extremities, often resulting from repetitive lifting, carrying heavy equipment, or sudden movements while responding to emergencies. Studies show that women in the EMS profession have injury rates 50% higher than their male counterparts, highlighting the need for better ergonomic equipment and training.​

    Exposure to Harmful Substances

    Being exposed to harmful substances creates serious health risks for emergency medical personnel. Needlestick injuries, which can expose workers to bloodborne pathogens like HIV and hepatitis, occur frequently—especially during intravenous line procedures inside moving ambulances. EMTs also face exposure to infectious diseases, hazardous chemicals, and toxic environments that can lead to both acute injuries and chronic health conditions.​

    Transportation-Related Injuries

    Automobile accidents are particularly deadly for EMS workers. The National Safety Council documents that in 2023, 198 people died in crashes involving emergency vehicles, with ambulances and fire trucks each accounting for 32 deaths. Paramedics have a transportation injury rate that is 3.6 times higher than the national average and 2.3 times higher than firefighters. Research shows that when ambulances operate with lights and sirens, crash rates increase dramatically.​

    Violence-Related Injuries

    Violence from victims and bystanders poses an escalating threat to emergency medical workers. EMTs and paramedics experience violence-related injury rates approximately six times higher than the national average for all workers and seven times higher than firefighters. These injuries occur when responding to volatile situations, dealing with intoxicated or mentally unstable patients, or working in dangerous neighborhoods. A study found that 73% of paramedics reported occupational exposure to patient aggression.​

    Missouri’s Expanded Workers’ Compensation Coverage for First Responders

    If you’re an EMT or paramedic working in Missouri, recent legislative changes have significantly strengthened your workers’ compensation protections. Missouri now recognizes that first responders face unique occupational hazards that warrant special consideration under workers’ compensation law.

    As detailed in our article on Missouri’s workers’ compensation laws for first responders, EMTs and paramedics are now covered under expanded provisions that include both career and volunteer emergency medical personnel. This coverage extends to EMTs working for municipal services, private ambulance companies, hospital-based services, and air ambulance operations throughout the state.​

    Paramedic and EMT PTSD

    One of the most significant improvements involves coverage for post-traumatic stress disorder (PTSD). Missouri law now allows first responders, including EMTs and paramedics, to receive workers’ compensation benefits for PTSD even without a physical injury. This recognition acknowledges the profound psychological toll that emergency medical work takes on those who witness traumatic events day after day.​

    To qualify for PTSD benefits in Missouri, EMTs and paramedics must demonstrate by clear and convincing evidence that PTSD resulted from the course and scope of employment, and receive a diagnosis from an authorized treating physician meeting the criteria outlined in the Diagnostic and Statistical Manual of Mental Health Disorders, Fifth Edition. Qualifying events include witnessing the death or serious injury of a minor, responding to fatal accidents or suicides, or experiencing life-threatening situations in the line of duty.​

    Understanding PTSD as an Occupational Hazard for EMTs

    The mental health challenges facing EMTs and paramedics deserve special attention. Unlike many workplace injuries that heal with time and treatment, PTSD can be a chronic condition that affects every aspect of a first responder’s life long after their shift ends.

    According to research published by Columbia Southern University, first responders experience heightened levels of depression, PTSD, and suicidal thoughts compared to the general population, and they’re more likely to die by suicide than in the line of duty. Data from First H.E.L.P. documented 252 reported suicides by first responders in the United States in 2019.​

    For paramedics and EMTs, PTSD can develop from repeated exposure to traumatic situations. Responding to pediatric deaths, witnessing violent crimes, seeing severe injuries, or experiencing the death of a patient in the ambulance all create cumulative psychological trauma. Unlike a broken bone that heals, PTSD symptoms—including flashbacks, nightmares, severe anxiety, depression, and cognitive decline—can worsen over time without proper treatment.​

    Our comprehensive guide on receiving workers’ compensation for PTSD in Missouri explains that Missouri’s recent legislative changes make it significantly easier for EMTs and paramedics to obtain benefits for mental health conditions. You don’t have to prove that the stress was “extraordinary and unusual” compared to your normal job duties, as other Missouri workers must. Instead, the law recognizes that trauma exposure is an inherent part of emergency medical work.​

    Steps to Take Immediately After a Workplace Injury

    When you’re injured on the job as an EMT or paramedic, the actions you take in the hours and days following the incident can significantly impact your workers’ compensation claim. Here’s what you need to do to protect your rights and your health.

    Seek Medical Attention Immediately. Even if your injury seems minor, get evaluated by a medical professional as soon as possible. Some injuries, particularly back injuries, concussions, and internal trauma, may not show symptoms right away but can worsen dramatically without treatment. Emergency room records created immediately after your injury provide crucial documentation that links your condition to the workplace incident.​

    Report the Injury to Your Employer Promptly. Missouri law requires you to report workplace injuries to your employer within 30 days of the incident. However, you should report injuries much sooner—ideally within 24 hours. Delayed reporting gives insurance companies ammunition to argue that your injury didn’t occur at work or isn’t as serious as you claim. Make your report in writing and keep a copy for your records.​

    Be Specific and Detailed When Describing Your Symptoms. When talking to doctors and your employer, provide detailed descriptions of your pain, limitations, and how the injury occurred. Instead of saying “my back hurts,” explain that you feel sharp pain in your lower back when lifting, difficulty standing for more than 20 minutes, and trouble sleeping due to discomfort. The more specific your descriptions, the better your medical records will document the true extent of your injuries.

    Document Everything Related to Your Injury. Keep copies of all medical records, bills, prescriptions, doctor’s notes, incident reports, and communications with your employer and their insurance company. Take photographs of visible injuries and the location where the incident occurred if possible. This documentation becomes essential evidence if your claim is disputed.​

    Follow All Medical Treatment Recommendations. Attend every scheduled appointment, complete all prescribed physical therapy, take medications as directed, and follow your doctor’s activity restrictions. Insurance companies scrutinize medical records looking for gaps in treatment or non-compliance, which they use to argue that your injuries aren’t serious or that you’re not genuinely trying to recover.​

    Next, we highly recommend contacting a local workers’ compensation attorney. Even if you are satisfied with your compensation, there is a strong possibility you are eligible for additional benefits.

    Navigating the Workers’ Compensation Claims Process

    Filing a workers’ compensation claim as an EMT or paramedic involves several steps, each with its own deadlines and requirements. Understanding this process helps you avoid costly mistakes that could jeopardize your benefits.

    After reporting your injury to your employer, they’re responsible for providing you with the necessary claim forms. You’ll need to complete these forms accurately and thoroughly, including detailed information about how, when, and where the injury occurred. Your employer must then submit your claim to their workers’ compensation insurance carrier, typically within a specific timeframe mandated by Missouri law.​

    The insurance company will investigate your claim, which may include reviewing your medical records, interviewing witnesses, and assessing the extent of your injuries. This investigation process can take several weeks or even months, depending on the complexity of your case.​

    According to Missouri Department of Labor guidelines, workers’ compensation benefits in Missouri include coverage for all necessary medical treatment, partial wage replacement while you’re unable to work, and disability benefits if you suffer permanent impairment. Medical treatment must be provided through doctors authorized by your employer’s insurance company, though you have some rights to choose providers after initial treatment.​

    For wage replacement, Missouri workers’ compensation provides two-thirds of your average weekly wage, up to a maximum based on the state average weekly wage. This means you won’t receive your full salary, which can create financial hardship—especially for EMTs and paramedics who often work multiple jobs or overtime shifts to make ends meet.​

    If your injury results in permanent disability, you may be entitled to additional benefits. Temporary total disability benefits apply when you’re unable to work but expected to recover. Permanent partial disability benefits compensate you for lasting impairments that affect your ability to work but don’t completely prevent you from employment. Permanent total disability benefits apply when you’re permanently unable to return to any gainful employment.​

    Common Reasons EMT and Paramedic Claims Are Denied

    Despite the dangerous nature of emergency medical work, insurance companies frequently deny or dispute workers’ compensation claims filed by EMTs and paramedics. Understanding why claims get denied helps you avoid these pitfalls and strengthens your case.

    Pre-Existing Conditions

    One of the most common reasons for claim denials is insurance claiming you have pre-existing conditions. Insurance companies often argue that your back pain, knee problems, or other conditions existed before the workplace injury and therefore aren’t covered. This is why immediate medical attention after an injury is so critical—it creates documentation showing your condition is new or was significantly worsened by the workplace incident.​

    Gaps in Medical Treatment

    When your medical treatment is not consistent, it gives insurance adjusters grounds to question the severity of your injuries. If you miss appointments, delay seeing doctors, or stop treatment prematurely, they’ll argue that you weren’t really injured or that you’ve already recovered. For EMTs and paramedics who work irregular schedules and long shifts, keeping consistent medical appointments can be challenging, but it’s essential for protecting your claim.​

    Insufficient Documentation

    A lack of documentation can doom even legitimate claims. If medical records don’t clearly connect your injury to a workplace incident, or if the incident wasn’t properly reported and documented, the insurance company will deny responsibility. This is especially problematic for cumulative trauma injuries—like chronic back pain from years of lifting patients—where there’s no single dramatic incident to point to.​

    Disputed Causation

    Disputed causation occurs when insurers claim your injury didn’t happen at work or resulted from non-work activities. They might argue that you were injured during your commute, during a break, or while doing something outside the scope of your employment. For EMTs and paramedics who often face injuries in chaotic, poorly documented situations, proving exactly when and where an injury occurred can be challenging.​

    Claims Involving Mental Health

    Mental health claims often face particular scrutiny. Even with Missouri’s improved PTSD coverage for first responders, insurance companies may dispute whether you meet the diagnostic criteria, whether your PTSD stems from work experiences, or whether qualifying traumatic events occurred.​

    What to Do If Your Workers’ Compensation Claim Is Denied as an EMT or Paramedic

    A denied workers’ compensation claim isn’t the end of the road. Missouri law provides an appeals process that gives you opportunities to challenge the denial and present additional evidence supporting your case.

    The first step is carefully reviewing your denial letter to understand the specific reasons your claim was rejected. Common reasons include insufficient medical evidence, missed deadlines, disputes about whether the injury is work-related, or arguments that you haven’t met eligibility requirements.​

    Once you understand why your claim was denied, you can begin gathering additional evidence to address those concerns. This might include obtaining more detailed medical records, securing witness statements, or getting expert opinions from physicians who can clearly explain how your injury relates to your work as an EMT or paramedic.​

    To formally appeal a denied claim in Missouri, you’ll need to file a claim with the Missouri Division of Workers’ Compensation. Missouri law requires you to file your claim within two years of the injury (or three years if your employer knew about the injury). Missing these deadlines can permanently bar you from receiving benefits, so acting quickly is essential.​

    The appeals process may involve hearings before an administrative law judge, where both sides present evidence and testimony. You’ll need to prove that your injury occurred during the course of your employment and that you’re entitled to the benefits you’re seeking. The insurance company will have attorneys working to minimize their liability, which is why having experienced legal representation dramatically increases your chances of success.​

    If the initial appeal is unsuccessful, you may have the option to request review by the full Labor Commission or even appeal to the Missouri Court of Appeals. Each level of appeal involves specific procedures, deadlines, and legal standards that must be carefully followed.​

    When You Should Hire a Workers’ Compensation Attorney

    While it’s possible to handle a workers’ compensation claim on your own, the reality is that EMTs and paramedics face unique challenges that often require legal expertise. Knowing when to hire an attorney can make the difference between receiving the benefits you deserve and walking away with nothing.

    You should strongly consider hiring the best personal injury attorney in Missouri you can find if your claim has been denied or delayed. Insurance companies deny claims for many reasons, some legitimate and some pretextual. An experienced attorney can evaluate the denial, identify weaknesses in the insurance company’s arguments, and build a strong case for appeal.​

    If you’ve suffered a serious injury—such as a severe back injury, traumatic brain injury, or PTSD that prevents you from working—the complexity of your case warrants legal representation. Serious injuries often involve disputes about the extent of disability, the need for ongoing treatment, and the calculation of permanent disability benefits. A first responder workers’ comp attorney ensures that all future medical needs and wage losses are properly accounted for in your settlement.​

    When the settlement offer seems too low, an attorney can negotiate for better terms or advise you to reject the offer and pursue your claim further. Insurance companies routinely make low initial settlement offers hoping you’ll accept quickly without understanding the full value of your claim. An attorney who regularly handles EMT and paramedic injury cases understands what your claim is truly worth.​

    If your employer or their insurance company is disputing that your injury is work-related, legal representation becomes essential. These disputes often turn on medical evidence, witness testimony, and legal arguments about the scope of employment—areas where attorneys have expertise that injured workers typically lack.​

    As explained in our article about workers’ compensation for first responders in Missouri, EMTs and paramedics benefit from attorneys who understand the specific laws and protections available to first responders. The recent legislative changes creating PTSD coverage and critical illness pool benefits require specialized knowledge to navigate effectively.​

    Protecting Your Rights and Your Future

    EMTs and paramedics dedicate their careers to protecting others. When you’re injured on the job, you deserve the same level of care and protection. Workers’ compensation benefits exist to ensure that you receive medical treatment, wage replacement, and disability benefits when workplace injuries prevent you from doing your job.

    However, securing these benefits isn’t always straightforward. Insurance companies have financial incentives to deny claims, minimize payments, and push injured workers back to work before they’ve fully recovered. Understanding your rights, following proper procedures, and seeking legal help when needed protects you from these tactics.

    Remember that workers’ compensation is a no-fault system—you don’t have to prove that anyone was negligent to receive benefits. Your employer is required to carry workers’ compensation insurance specifically to protect you when injuries occur. You have the legal right to file a claim, and it’s illegal for your employer to retaliate against you for doing so.​

    If you’re dealing with the aftermath of a workplace injury, don’t try to navigate the system alone. The attorneys at Ortwerth Law have extensive experience helping EMTs, paramedics, and other first responders throughout Missouri secure the workers’ compensation benefits they deserve. We understand the unique challenges you face, the injuries that are common in emergency medical services, and the tactics insurance companies use to avoid paying claims.

    Our workers’ compensation attorneys for first responders provide personalized attention to every client. Managing partner Craig Ortwerth personally meets with clients and remains available throughout the entire process. We work on a contingency fee basis, which means you don’t pay attorney fees unless we successfully recover compensation for you.​

    You spend your career rushing to help others in their moments of greatest need. When you need help, we’re here for you. Contact Ortwerth Law today at (314) 584-4500 for a free consultation about your EMT or paramedic workers’ compensation claim. Let us fight for the benefits and the future you deserve.

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    20:27 26 Jun 24
    If you need legal representation, Ortwerth LLC is who I recommend. Communication, compassion and professionalism...
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    21:55 06 Sep 23
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    12:14 20 Sep 20
    I’m so grateful that Craig Ortwerth and his office took on my car accident case. Craig was so easy to work with and he quickly replied back to any questions or concerns I had and explained every step to me. I felt such relief knowing I was in good hands and I didn’t have to worry about dealing with the insurance company so I could focus on healing from my accident.
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    04:56 06 Jun 19
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    02:50 24 Jul 18
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